Shipping & Returns
Getting your order to you
Every order is packed with care and shipped via USPS. Here's everything you need to know about shipping, returns, and exchanges.
Processing time
Orders are packed and handed off to USPS within 2–3 business days of purchase. Orders placed on weekends or holidays begin processing the next business day.
Shipping rates & delivery times
Standard Sticker Shipping is sent by First-Class letter mail without tracking. Select USPS Tracked Shipping for tracked delivery with a 2–3 business day estimate.
| Service | Rate | Estimated delivery |
|---|---|---|
| Standard Sticker Shipping | $1.75 | 7–14 business days |
| Standard Sticker Shipping | $2.25 | 7–14 business days |
| USPS Tracked Shipping | $5.95 | 2–3 business days |
| USPS First-Class International | $9.95 | 7–21 business days |
Tracking your order
Once your order ships, you'll receive a USPS tracking number by email. You can use it at usps.com to follow your package all the way to your door.
Lost or delayed packages
If tracking has not updated for seven business days or your package has not arrived within seven business days after the estimated delivery date, please contact us at [email protected] and we'll help investigate.
Returns & exchanges
We want you to love what you ordered. If something isn't right, here's how we handle it.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, please email [email protected] within 7 days of delivery with your order number and a photo of the issue. We'll make it right with a replacement or full refund — no return shipping required. Please do not mail an item back unless we provide return instructions.
Change of mind
Because our sticker sheets and stationery items are small-batch and made to order, we're unable to accept returns for change of mind. Please review your order carefully before checking out.
Exchanges
We don't offer direct exchanges at this time. If you'd like a different item, please place a new order and contact us about the original — we'll do our best to help.
Damaged or incorrect-item claims must be submitted within 7 days of delivery.
Approved refunds are issued to your original payment method within 5–10 business days.
Still have questions?
We're happy to help with questions about your order, returns, or delivery.