Privacy Policy

Information We Collect

Information you provide

We may collect information you provide when you:

• Place an order
• Contact us with a question
• Request help with an order
• Subscribe to marketing emails, if offered
• Submit special instructions at checkout

This information may include your name, email address, telephone number, billing address, shipping address, order details, and communications with us.

Payment information

Payments are processed securely by GoDaddy Payments or another payment provider displayed at checkout. These providers process your payment-card and financial information according to their own privacy policies. Madrugada Supply does not receive or store your complete payment-card number.

Information collected automatically

When you visit our website, GoDaddy and other service providers that support our website may automatically collect limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed and actions taken
• Referring website
• Approximate location derived from an IP address
• Cookie and session information

How We Use Information

We may use information to:

• Process payments and fulfill orders
• Prepare, package, and ship purchases
• Send order confirmations, tracking information, and service messages
• Respond to questions and customer-service requests
• Calculate shipping charges and applicable sales tax
• Prevent fraud and protect our website
• Maintain and improve our website and store
• Send promotional emails when you have chosen to receive them
• Comply with tax, accounting, legal, and regulatory requirements

How We Share Information

We may share information only when reasonably necessary to operate our business, including with:

• GoDaddy, GoDaddy Payments, and other website or payment-service providers
• USPS and other shipping or fulfillment providers
• Email, analytics, fraud-prevention, accounting, and technical-service providers
• Government agencies or other parties when required by law
• Professional advisers such as accountants, attorneys, or insurers

We may also disclose information when necessary to protect the rights, safety, and property of Madrugada Supply, our customers, or others.

Madrugada Supply does not sell customers' personal information for money.

Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, prevent fraud, and improve the shopping experience.

You may limit cookies through your browser settings. Disabling certain cookies may affect the operation of the website or checkout.

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the link included in those emails. You may still receive transactional messages concerning orders, payments, shipping, refunds, or customer-service requests.

Information Retention

We retain information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

Information Security

We use reasonable administrative and technical safeguards to protect information. However, no online system or electronic transmission can be guaranteed to be completely secure.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Your Privacy Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information. You may submit a request by emailing [email protected]. We may need to verify your identity before completing a request, and some information may need to be retained for legal, accounting, fraud-prevention, or order-management purposes.

Third-Party Links

Our website may contain links to websites operated by other organizations. Madrugada Supply is not responsible for the content or privacy practices of those websites. Please review their privacy policies before providing information.

United States Operations

Madrugada Supply operates in the United States, and information may be processed and stored in the United States. Our online store currently ships only within the United States.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal obligations change. The revised policy will be posted on this page with an updated effective date.